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Frequently Asked Questions
Why choose your products?
We have a professional team of workers, service, and inspection, and we operate our own factory to ensure quality control.
How is your pricing structured?
We specialize in customized high-quality promotional items and strive to meet your requirements with the most reasonable prices.
What can I expect from after-sale service?
We reply to every enquiry within 12 hours and do our best to meet customer demands, solving any problems properly and satisfactorily.
What are your delivery options?
We have significant discounts from forwarders and will help you choose the best and most cost-effective transportation method.
What are the payment terms for orders?
We require a 30% deposit to start production, with the remaining balance to be paid before shipping. We accept Trade Assurance, TT, and Western Union.
How do you guarantee product quality?
We always perform a final inspection before every shipment to ensure the highest standards are maintained.