Quality is non-negotiable, and we prioritize it at every stage of production. From rigorous raw material inspections to comprehensive product testing, our quality control measures uphold the highest standards of safety, durability, and performance, earning us certifications such as EN71, ASTM, 10P, Rohs, EN62115, CPSIA, CE, CCPSA, etc.
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Frequently Asked Questions
1. Can we customize products?
Yes, we provide customization services and can tailor products to meet the specific requirements of customers.
2. How long does it take to ship after placing an order?
We will arrange production and shipping as soon as possible. Typically, shipping time depends on the order quantity and the production cycle of the products.
3. Do you provide sea freight and air freight services?
Yes, we provide both sea and air freight services. Customers can choose the appropriate transportation method according to their needs.
4. How are quality issues handled?
If you receive a product with quality issues, please contact our support team promptly. We will handle the situation and provide after-sales service as soon as possible.
5. Do your products meet international safety standards?
Yes, our products strictly adhere to international and regional safety standards such as EN71, ASTM, and 10P, and are certified accordingly.
6. What are your standard payment terms?
For regular products: 30% deposit before production and 70% balance before delivery. For customized products: 40% deposit and 60% balance before delivery. Payments are typically handled via T/T.
GEEGO Toys
