Q1: How can I visit your production facility?
We warmly welcome you to visit our production base. Please inform us of your travel plan in advance so we can arrange for a professional demonstration.
Q2: Can the machine be tested with my specific product samples?
Yes, you can send us your material samples. We will conduct tests on the machine and provide videos and high-definition photos for your verification.
Q3: What certifications do your machines hold for international trade?
Our equipment is manufactured according to international standards and we hold all necessary business licenses and quality certificates to ensure compliance.
Q4: What is the warranty and after-sales service policy?
We provide a 12-month warranty from the date the machine arrives. Our technical team is available to assist with perfect operation and maintenance support.
Q5: Is the machine compatible with different bottle shapes?
The machine is highly versatile and compatible with both round and square bottles ranging from 10ml to 1000ml, making it ideal for various pharmaceutical and supplement lines.
Q6: How is the equipment protected during international shipping?
All machines are packed in exported standard wooden cases to ensure maximum protection against vibration and moisture during transit.