Frequently Asked Questions
❓ Do you supply OEM service?
Yes, customized orders are welcomed. We support OEM & ODM to meet your specific branding needs.
❓ Can I get a product sample?
Yes, samples are available. Stock samples are sent within 1-3 working days, while OEM samples typically take about 7 working days.
❓ How do I pay for my order?
We accept various payment methods including T/T, L/C at sight, Western Union, and PayPal, depending on the actual transaction situation.
❓ What quality standards do your products meet?
We maintain a strict quality control system with a professional QC team. Our products can provide certificates such as EN71, ASTM, and HR4040.
❓ Can the packaging be customized?
Absolutely. Whether it is the inner retail packaging or the outer shipping carton, we can design it according to your requirements.
❓ What is your response time for inquiries?
We have a professional customer service team dedicated to timely responses for all buyer needs and inquiries.