1. What are your trade and payment terms?
We accept EXW, FOB, CNF, and CIF trade terms. Payment requires a 30% deposit before production and the remaining 70% balance against a copy of B/L, or 100% irrevocable LC at sight.
2. Can you provide OEM or ODM services?
Yes, we fully support OEM and ODM services to meet your specific customization needs for product design and branding.
3. Do you offer sample services and how long is the lead time?
We supply samples for both ready-made and customized designs. The typical sample preparation time is approximately 7 to 15 days.
4. Can your products pass international safety tests?
Our products comply with global safety regulations, including EU, ASTM, ASNZS, and SOR standards, ensuring high quality and safety for children.
5. Are the materials environmentally friendly?
The raw materials we use are non-toxic, and we apply water-based lacquers. FSC-certified material is available upon request to ensure environmental sustainability.
6. What is the typical delivery time for orders?
Standard delivery time ranges from 50 to 90 days depending on the order size and customization requirements.